Terms and Conditions

SHIPPING POLICY

VanWinkle Sports is happy to offer free shipping on most orders over $200.00. The shipping provider and method will be chosen by VanWinkle.  The shipping price is predetermined by weight and size and will be displayed at checkout time.  We do not ship internationally.

RETURNS AND EXCHANGES

We do our best to make you happy!! If you don’t like your item, or it does not fit, we are happy to accept returns on items in perfect, sellable condition for 15 days from the invoice date. We will issue a store credit or credit your charge card after the item is received and inspected. If at that time, we find the item to be in perfect, sellable condition, we will gladly credit your account minus a 15% restocking fee. After 15 days, we cannot accept any returns or exchanges.

Defective merchandise will be replaced at no additional charge for 15 days from the invoice date. We cannot take back any item that has been customized unless there is a manufacturer’s defect. To return an item, it is best to call our store or send me an email and let us know you will be sending the item back.

Return to: VanWinkle Sports, 3417 Harrison St. Batesville, AR 72501. Be sure to keep your tracking information to have a record of your return. Be sure to include your name, address, phone number, email address and order number as well as an explanation of why you are returning the product, inside the package.

Without all of this information, we cannot guarantee a credit to your account. Please note: Some items may be shipped to you from the manufacturer. DO NOT RETURN ANY ITEM TO THE MANUFACTURER. ALL RETURNS ARE TO BE SENT TO THE STORE ADDRESS!

When exchanging items the customer is responsible for all return shipping costs unless the return is the result of a manufacturer’s defect or store error. The standard return shipping is USPO.

All sales are final on all clearance merchandise. Absolutely no returns or exchanges on clearance merchandise for any reason!

PAYMENT TERMS

Your payment is for the product will be required during checkout process with one of the major credit cards.

PRICES AND AVAILABILITY

This online catalog represents items currently offered. Not all merchandise may be currently available in the store. Some items may be shipped directly from the manufacturer. If we are out of stock, you will be contacted
immediately and updated on the status of your order.

All prices are subject to change without notice, but we will definitely honor prices, based on the day you purchased the item, even if the price changes while waiting for your item to be delivered.